Terms of Use

Mena AI

Last updated: 4 July 2026

These Terms of Use ("Terms") form a binding agreement between you and Knowledge Collective Ltd, a company registered in England and Wales with its registered office at 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom ("Mena AI", "we", "us", or "our"). They govern your access to and use of the Mena AI mobile application and all related features, content, and services (collectively, the "App").

By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. About Mena AI

Mena AI is a nutrition and wellness application that helps you log meals, track nutrition, set goals, and receive AI-generated meal analysis and coaching, along with optional social and community features. The App is provided for general informational and educational purposes only and is not a substitute for professional medical or dietary advice.

2. Eligibility

You must be at least 16 years old to use the App. If you are under 18, you may only use the App with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. By using the App, you represent that you meet these requirements.

3. Account Registration

You may create an account using your email address, Google, or Apple Sign-In. You agree to provide accurate information and to keep it up to date. You are limited to one account per person, and you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly at team@trymena.ai if you suspect unauthorized use of your account.

4. Use of the App

You may use the App for your personal, non-commercial health and wellness tracking, including meal logging, nutritional monitoring, goal setting, AI analysis, community participation, and integration with supported health platforms (Google Fit, Apple HealthKit, and Health Connect).

You agree not to:

  • use the App for any unlawful purpose or in violation of these Terms;
  • impersonate any person or misrepresent your affiliation with any person or entity;
  • upload, post, or share content that is false, offensive, harmful, harassing, or infringing;
  • attempt to gain unauthorized access to the App, other users' accounts, or our systems;
  • use bots, scrapers, or other automated means to access or collect data from the App;
  • reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by applicable law;
  • distribute spam or unsolicited communications;
  • share, sell, or transfer your account credentials;
  • upload false or misleading data; or
  • harass, abuse, or harm other users.

We may suspend or terminate your access if you violate these Terms.

5. Subscriptions and Payment

Mena AI offers auto-renewable subscriptions ("Mena Pro") that unlock premium features. The following terms apply to subscriptions purchased through the Apple App Store or Google Play:

  • Billing. Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
  • Auto-renewal. Your subscription automatically renews for the same period unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period, at the price of the plan you selected.
  • Managing and cancelling.You can manage your subscription and turn off auto-renewal at any time in your device's account settings after purchase. Cancellation takes effect at the end of the current billing period; you retain access until then.
  • Free trials and introductory offers. Where a free trial or introductory offer is provided, any unused portion is forfeited when you purchase a subscription, where applicable.
  • Prices and plan details. The subscription length, price, and available options are disclosed on the purchase screen within the App before you confirm any purchase. Prices may vary by region and may change with notice.
  • Refunds. Refunds are handled by Apple or Google in accordance with their respective store terms. We do not process store refunds directly.

6. Health and Medical Disclaimer

THE APP IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

The App provides general nutrition, weight-management, and wellness information, including AI-generated meal analysis, calorie and macronutrient estimates, and coaching. This information is for informational and educational purposes only, and AI-generated values are approximations that may be inaccurate.

Always seek the advice of your physician or another qualified healthcare provider before making any dietary, weight-loss, or health decisions, and especially if you are pregnant, nursing, under 18, or have any medical condition. Never disregard professional medical advice or delay seeking it because of something provided by the App. Your reliance on the App is at your own risk.

7. User Content

You retain ownership of the content you submit to the App (such as meals, photos, notes, and profile information) ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and display it as necessary to operate and improve the App. You are responsible for your User Content and represent that you have the rights to submit it and that it does not violate these Terms or any law.

8. Social and Community Features

The App may offer social and community features, including partners, groups, journeys, and shared activity. You are responsible for your conduct and content within these features and for your interactions with other users. Do not harass, abuse, or share the private information of others. We may remove content or restrict access to community features that violate these Terms.

9. Third-Party Services and Integrations

The App may integrate with or rely on third-party services, including sign-in providers and health platforms (Google Fit, Apple HealthKit, and Health Connect). Your use of these services is governed by the respective provider's terms and privacy policies. We are not responsible for third-party services or materials, and your use of them is at your own risk.

10. Intellectual Property

The App, including its software, design, text, graphics, and other content (excluding User Content), is owned by Knowledge Collective Ltd and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial purposes in accordance with these Terms. These Terms grant you no right to use our trademarks, logos, or brand features.

11. Availability and Modifications

We may modify, suspend, or discontinue the App or any feature at any time, with or without notice. We may also update these Terms from time to time; the "Last updated" date above indicates when the latest changes took effect. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms.

12. Account Termination

You may stop using the App and delete your account at any time. Account deletion is permanent and irreversible: all your data associated with the account will be permanently removed, except where we are required or permitted by law to retain it. We may suspend or terminate your access if you violate these Terms or if we discontinue the App.

13. Disclaimers

To the maximum extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that AI-generated results will be accurate.

14. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or related to your use of the App. Our total aggregate liability arising out of or related to these Terms or the App will not exceed the greater of (a) the amounts you paid to us in the twelve (12) months preceding the claim, or (b) £100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Knowledge Collective Ltd and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the App, or your violation of these Terms or any applicable law.

16. Apple App Store Terms

If you download the App from the Apple App Store, the following additional terms apply and, in the event of any conflict with the rest of these Terms, control with respect to your use on Apple devices:

  • Acknowledgement.These Terms are between you and Knowledge Collective Ltd only, not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the App and its content.
  • Scope of license. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Maintenance and support. We are solely responsible for providing maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services.
  • Warranty. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our sole responsibility.
  • Product claims. We, not Apple, are responsible for addressing any claims relating to the App or your use of it, including product liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or privacy law.
  • Intellectual property claims.In the event of any third-party claim that the App or your use of it infringes that party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  • Third-party beneficiary.You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that Apple will have the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
  • Legal compliance.You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Before bringing any formal claim, you agree to first attempt to resolve the dispute informally by contacting us at team@trymena.ai and allowing at least thirty (30) days for resolution. Any dispute that cannot be resolved informally is subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this section affects any mandatory consumer rights available to you under the law of your country of residence.

18. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision is not a waiver of it. These Terms constitute the entire agreement between you and us regarding the App and supersede any prior agreements. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact Us

If you have any questions about these Terms, contact us at:

Knowledge Collective Ltd
167-169 Great Portland Street, 5th Floor
London W1W 5PF, United Kingdom
Email: team@trymena.ai